Yogyakarta Group Tours – Visit Tourism Objects and Attractions

• Transportation
• Meals
• All entrance fees and activities, where applicable
• English speaking driver/guide
• Accommodation (optional)
• Event photos (optional)

Exclusion

• Personal Expense
• Gratuities (optional)

Notes

• If necessary, we can choose some alternative lodging in accordance with the budget you have.
• Prepare well for your personal pieces of equipment such as hats, sunglasses, extra clothes, swimwear, etc.
• For some tourism attraction/object, there will be a significant difference in ticket prices between domestic and foreign tourists.
• There will be additional surcharge during a long weekend and high-season period.

1. Tripsona is the service provider.
2. When you decided to make a booking means you understand and agree to the terms and conditions of the provider.
3. Guests have to be in healthy condition, physically and mentally. Inform us if you have any special health condition so we can prepare.
4. Obey all regulations and guidelines applicable to the tourism destinations in Daerah Istimewa Yogyakarta. Non-compliance may result in the termination of services without a refund.
5. You are obliged to not doing anything harming the nature in Daerah Istimewa Yogyakarta (like throwing garbage not in its place, holding or standing at the coral reefs, etc.). Non-compliance may result in the termination of services without a refund.
6. The result of the documentation that the provider provided belongs to the provider and can be used for any promotional activity.
7. You are required to fill the booking form correctly to prevent problems occurring in the future.
8. For the convenience of both parties, you will be required to provide full payment in advance to secure your booking.
9. Depending on your company policy, payments may be made in two or three stages, with the following details: (1) Two stages, 50% down payment, and 50% repayment maximum fourteen days before D-Day; or (2) Three stages, 40% down payment, 40% after evaluation, and 20% repayment maximum fourteen days before D-Day.
10. Because of the nature of this service which is the collaboration of various service providers, such as buses, restaurants, hotels, resorts, tourist attractions, etc. The change of schedule or cancellation will confirm the policy of such parties. We cannot guarantee that a change of schedule will be free of any additional fees and cancellation will be able to refund your money.
11. The process of schedule changes and cancellations resolved by the amicable way and with goodwill from both sides.
12. Tripsona holds full authority in determining refund policies, including decisions regarding refund eligibility, the amount to be refunded, and other technical aspects. Any decision made by Tripsona is final and cannot be contested.
13. As we are not responsible for the weather, flight, bus delays, or any transportation services outside our service. We find these are not valid reasons for canceling your confirmed schedule trip departure. No shows are responsible for 100% of trip fees, no refund fees will be provided.
14. If you cannot show up at the meeting point on time, please contact our staff so we can adjust everything accordingly. However, there will be no time extension.
15. In the event of force majeure that makes us unable to provide services, the refund process will follow the force majeure policy of collaboration parties. Refund because of force majeure will follow rule no. 11 & 12 of this T&C.