Mount Merbabu Hiking Trip

• Transport by private air-conditioned car
• Hotel pickup and drop-off
• Private trekking
• camping and trekking equipments
• Logistics during activities
• English speaking trekking guide

Exclusion

• Personal Expense
• Gratuities (optional)

Notes

• No special trekking skill is required, yet participants should be physically and mentally fit for adventure activities that may include walking several hours and high altitude with cold weather
• Please consult your doctor if you have a history of suffering from the following ailments: heart disease, hypertension, chronic asthma, peptic ulcer, severe anemia, diabetes, epileptic fits, arthritis, palpitations, hepatitis, muscular cramps, obesity and any other sickness that may be triggered by severe cold, exertion and high altitude
• Tripsona will not be held liable or responsible for failure to execute activities arrangements specified herein due directly or indirectly to acts of nature (force majeure), strikes, riots, war or any other condition beyond its control. Tripsona will take NO responsibility for any injury or death caused by natural disasters or any other conditions beyond our control
• Tripsona has the right to cancel or postpone climbing because of bad weather or any natural disaster such as landslide, flood, earthquake, etc.

1. Tripsona is the service provider.
2. When you decided to make a booking means you understand and agree to the terms and conditions of the provider.
3. Guests have to be in healthy condition, physically and mentally. Inform us if you have any special health condition so we can prepare.
4. Obey all regulations and guidelines applicable to the tourism destinations in Daerah Istimewa Yogyakarta. Non-compliance may result in the termination of services without a refund.
5. You are obliged to not doing anything harming the nature in Daerah Istimewa Yogyakarta (like throwing garbage not in its place, holding or standing at the coral reefs, etc.). Non-compliance may result in the termination of services without a refund.
6. The result of the documentation that the provider provided belongs to the provider and can be used for any promotional activity.
7. You are required to fill the booking form correctly to prevent problems occurring in the future.
8. For the convenience of both parties, you will be required to provide full payment in advance to secure your booking.
9. Depending on your company policy, payments may be made in two or three stages, with the following details: (1) Two stages, 50% down payment, and 50% repayment maximum fourteen days before D-Day; or (2) Three stages, 40% down payment, 40% after evaluation, and 20% repayment maximum fourteen days before D-Day.
10. Because of the nature of this service which is the collaboration of various service providers, such as buses, restaurants, hotels, resorts, tourist attractions, etc. The change of schedule or cancellation will confirm the policy of such parties. We cannot guarantee that a change of schedule will be free of any additional fees and cancellation will be able to refund your money.
11. The process of schedule changes and cancellations resolved by the amicable way and with goodwill from both sides.
12. Tripsona holds full authority in determining refund policies, including decisions regarding refund eligibility, the amount to be refunded, and other technical aspects. Any decision made by Tripsona is final and cannot be contested.
13. As we are not responsible for the weather, flight, bus delays, or any transportation services outside our service. We find these are not valid reasons for canceling your confirmed schedule trip departure. No shows are responsible for 100% of trip fees, no refund fees will be provided.
14. If you cannot show up at the meeting point on time, please contact our staff so we can adjust everything accordingly. However, there will be no time extension.
15. In the event of force majeure that makes us unable to provide services, the refund process will follow the force majeure policy of collaboration parties. Refund because of force majeure will follow rule no. 11 & 12 of this T&C.